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Legal Information and Company Details

Company Identification

Business Name: Phongsali Silence

Legal Form: Sole Proprietorship

Business Address:
Ban Xieng Mouane
Luang Prabang District
Lao People's Democratic Republic

Country of Operation: Laos

Official Contact Details

Email:
[email protected]

Telephone:
+856 71 254 893

Website:
This website

For detailed inquiries, please use our contact form.

Responsible Persons

Managing Director and Content Responsibility

The proprietor is responsible for all business operations, strategic direction, and the content published on this website.

Responsible according to applicable law for editorial content, business decisions, and compliance with legal requirements.

Technical Responsibility

Technical management and website administration are handled internally. For technical inquiries or issues, please contact us through the official contact details provided above.

Nature of Business

Phongsali Silence operates as a specialized service connecting serious tea collectors and professionals with ancient tree tea heritage from Laos. Our activities include:

• Selective sourcing of ancient tree tea materials with provenance documentation
• Forest garden conservation partnership facilitation
• Consultation services for puer-style tea aging and collection management
• Education and documentation regarding tea heritage and sustainable practices

Regulatory Information

Our business operates in compliance with applicable laws and regulations of the Lao People's Democratic Republic governing agricultural product trade, export activities, and business operations.

We adhere to international standards for product authenticity, sustainable sourcing practices, and ethical business conduct in our work with tea-producing communities.

Liability Disclaimer

Content Liability

We strive to provide accurate, current, and complete information on our website. However, we make no warranties regarding the accuracy, completeness, or reliability of the content. Information about tea materials, harvest conditions, and other details reflects our best knowledge but may be subject to change. Users should verify critical information independently before making decisions.

External Links Disclaimer

Our website may contain links to external sites operated by third parties. We have no control over the content, privacy practices, or operations of external websites. Links are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of linked sites, and accessing them is at your own risk.

Limitation of Liability

To the extent permitted by applicable law, we disclaim liability for damages arising from the use of this website or reliance on its content. This includes, but is not limited to, direct, indirect, incidental, or consequential damages. See our Terms and Conditions for detailed liability information.

Copyright Notice

All content on this website, including text, images, graphics, logos, and documentation formats, is protected by copyright law and is the property of Phongsali Silence or used with permission.

Reproduction, distribution, or use of website content without explicit written permission is prohibited. This protection extends to our proprietary documentation methods, sourcing processes, and other intellectual property.

Data Protection

Information about how we collect, use, and protect personal data is detailed in our Privacy Policy. We are committed to protecting your privacy and handling personal information responsibly in accordance with applicable data protection laws.

Dispute Resolution

We are committed to resolving any disputes or concerns through respectful dialogue and good-faith negotiation. For questions, complaints, or dispute resolution, please contact us using the information provided above. We are not required to participate in alternative dispute resolution procedures before consumer arbitration boards, but remain open to reasonable resolution methods.